Frequently Asked Questions
Refund Policy
All money is charged once the journey is completed. Any cancellations and disputed money is refunded within 3 working days.
How Do I Get In Touch?
There are lots of ways to get in touch with us. Give us a call, pop into the office, or drop us an email to info@royaltaxisblackburn.com
How Do I Complain?
In the unlikely event that you or any member of your party have cause for complaint about any aspect of your travel, it is essential that our driver/courier or representative is informed immediately and given the opportunity of resolving the problem.
If this is not possible you must instead contact our office on 01254 690000. We will issue you with a reference number which should be quoted in any correspondence regarding the complaint which must be sent within 28 days of your experience to us at Private Hire Blackburn Ltd. t/a Royal Private Hire, 94A Darwen Street, Blackburn, BB2 2AJ.
What Are The Prices?
Prices are £3.50 for the first mile and £1.30 thereafter.